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How Citizen Development Is Set to Turn the Future of Software Upside Down in 2024

A picture of 3 citizen developers using LoftOS to build their community platform

The future belongs to the curious.

In this article, we provide an introduction to citizen development, a groundbreaking approach that's reshaping the world of software development.

We'll explore its definition, uncover how citizen developers build applications, and delve into the benefits of citizen development for businesses.

Discover how organizations can implement low-code and no-code platforms in 2024, how to run successful citizen development programs, and witness the transformative power of applications created by citizen developers.

You'll also learn how citizen development is democratizing technology and why it's crucial for staying competitive in the digital age.

What is Citizen Development?

Citizen development is a growing trend where business users, not just professional software developers, take part in the development process to build applications.

It's a relative new approach to software development that empowers non-technical employees to create the tools they need without relying on IT departments.

This innovative concept has gained traction in recent years as organizations seek to speed up their digital transformation efforts.

By enabling business users to build and modify applications, citizen development has been adopted by companies looking to improve efficiency and agility.

Now, you’ve learned what is citizen development, but who are the people behind this?

Who Are Citizen Developers?

Citizen developers are typically:

  • Field-specific users like business analysts or project managers
  • Employees with limited coding or development skills
  • Individuals who understand their department's needs and workflows

These citizen developers use no-code or low-code platforms, vetted by their IT departments, to create applications that solve specific business problems or streamline processes.

In short, citizen development democratizes the application development process, allowing more people within an organization to contribute to digital transformation efforts.

Professional Developer vs. Citizen Developer

So, what's the difference between a professional developer and a citizen developer?

In a nutshell, citizen developers are non-IT professionals who use low-code or no-code drag-and-drop platform interfaces to create applications, something like visual development, as opposed to writing code. 

Typically, citizen developers are business users with domain expertise but limited coding skills.

On the other hand, professional developers have formal training and follow formal development processes.

While citizen developers and IT professionals can work together to create powerful solutions, it's crucial to establish clear guidelines and definitions to ensure smooth collaboration and maintain security standards. 

The Growing Need for Citizen Development

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Organizations are turning to citizen development to keep up with the ever-increasing demand for software solutions.

Gartner predicts that by 2026, developers outside formal IT departments will account for at least 80% of the user base for low-code development tools, up from 60% in 2021.

Traditionally, when a department required specific functionality, they would need to contact IT and hope that the organization had a suitable tool in their stack.

However, IT departments often struggle to keep pace with the growing business needs, leading to prolonged development times.

According to a report by Goodfirms, 61.60% of development companies established an average development time of 4–6 months, often exceeding initial budgets by at least 75%. 

An Example: Marketing Team Leverages Citizen Development

Imagine a marketing team in a mid-sized company that needs a custom application to manage their community engagement campaigns, analyze user data, organize events and generate reports.

The team requires a solution that integrates with their existing systems, to make data-driven decisions.

Traditionally, the marketing team would need to submit a request to the IT department, which is already overwhelmed with a backlog of projects. The development process could take several months, and the final product might not fully meet the team's specific requirements.

Instead, the marketing team decides to use a no-code development tool like LoftOS to create the application themselves 10x faster. 

The pre-built templates enable them to quickly deploy a custom community management solution that fits their exact needs, saving time and resources.

Why Is There Is a Rise of Citizen Developers?

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Citizen development helps organizations adapt to changes in the business landscape more quickly.

Here are 4 reasons why citizen development popularity keeps growing

  1. Software developer workloads are continually increasing, making it challenging for IT departments to keep up with demand.
  1. Non-technical users can create websites and business apps faster using low-code development tools.
  1. No-code and low-code development is more cost-effective than traditional development, with platforms like LoftOS starting at just 700 euros per month, compared to 38.50% of the IT firms charging around $40,000 - $60,000 for a sophisticated software project.
  1. Citizen development allows for an agile approach to software development, enabling organizations to respond quickly to changing business needs.

The Impact of Citizen Developers In Society

The rise of citizen developers within organizations has far-reaching consequences that extend beyond the realm of technology.

As more individuals gain access to low-code and no-code platforms, the impact of citizen development on society becomes increasingly apparent.

Here are 3 ways citizen development contributes to society

  • Citizen development initiatives democratize software creation, empowering individuals from diverse backgrounds to bring their ideas to life using citizen development tools. This inclusive approach fosters innovation and creativity, encouraging novel problem-solving approaches
  • The citizen development model also plays a crucial role in bridging the digital divide by providing non-technical individuals with access to user-friendly development platforms and the tech they need. This promotes inclusivity and equal opportunity, ensuring that no one is left behind in the digital revolution.​ 
  • Citizen developers may create customized applications tailored to the specific needs of their local communities. By establishing a center of excellence that supports and guides citizen developers to build solutions, organizations can foster localized problem-solving, leading to more effective and sustainable solutions that directly impact people's lives.

The global low-code platform market revenue was valued at almost $22.5 billion in 2022 and is forecasted to reach approximately 32 billion U.S. dollars in 2024.

This growth highlights the increasing adoption of citizen development across industries.

How Citizen Developers Shape the App Development Sphere For Businesses

Citizen development is a business strategy you can't miss.

As the demand for software solutions grows, businesses are turning to citizen development to stay competitive. Citizen development is quickly becoming a game-changer for companies looking to accelerate their digital transformation efforts.

By empowering non-technical employees to create applications using user-friendly application development platforms, organizations can reduce their reliance on IT departments and foster a culture of innovation.

When Should Companies Use Citizen Development?

Citizen development is particularly useful in the following scenarios:

  • Filling the IT Gap: In environments where there is a shortage of professional developers, citizen development allows organizations to leverage the skills of non-technical staff.
  • Enhancing Employee Productivity: Citizen development benefits employees by empowering them to create tools that streamline their tasks, leading to significant time savings and better resource utilization.

As organizations recognize the citizen development benefits, the adoption of low-code development tools will continue to rise, revolutionizing the way businesses approach application development.

Pros and Cons of Citizen Development

While citizen development offers numerous advantages, it's essential to consider both the citizen development benefits and potential drawbacks before diving in.

On the positive side, using citizen developers can significantly speed up the development process, as discussed above, freeing up IT departments to focus on more complex projects.

However, there are also some cons to keep in mind.

Without proper oversight and governance of the IT department, there's a risk of creating subpar or insecure applications. Apps developed by so-called citizen developers without proper training might not scale well, leading to technical debt.

Additionally, unregulated development can result in shadow IT, causing a lack of coordination and potential security vulnerabilities.

Which we will discuss below

What’s the Difference Between Citizen Development vs Shadow IT?

While both citizen development and shadow IT involve non-IT professionals creating applications, there are crucial differences between the two.

Shadow IT refers to the unauthorized use of IT resources, software, and services by employees without the approval of the IT department.

Now, what are the dangers of shadow IT?

Shadow IT can pose significant risks, including security vulnerabilities, data breaches, and compliance issues. Shadow IT often lacks visibility and control, as employees lack the support of the IT department to monitor the application development process.

How Does Citizen Development Work?

On the other hand, citizen development is a sanctioned approach that enables citizen developers to create applications using approved no-code or low-code application development platforms.

These platforms are inspected by the IT department, which maintains oversight and governance throughout the development process.

Good citizen developers work closely with IT, ensuring compliance with organizational policies and regulatory standards. By empowering business users to develop solutions within a controlled environment, citizen development promotes innovation and improves productivity.

Low-Code/No-Code Platforms Speed Up Business Application Development

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Who wouldn't want to streamline business processes and enable faster development projects?

One of the key advantages of citizen development is the ability to rapidly prototype and deploy applications. 

In fact, 83% of business adopting no-code citizen development tools do so for task-oriented reasons. 

For example, our customer Audoora, used LoftOS to build 'Netzwerk Hörgesundheit,' a B2B networking portal for hearing professionals to access a wide range of services, from purchasing and e-training, all in a one-stop-shop.

By allowing citizen developers to create applications using visual, drag-and-drop interfaces, these citizen development tools can make software development turnaround times up to 10 times faster than traditional methods.

Looking for a No-Code Platform for Your Citizen Development Journey?

When embarking on your citizen development journey, choosing the right no-code platform is crucial.

Here are five key factors to consider:

1.Ease of Use: Look for a platform with an intuitive interface to make it accessible and reducing the learning curve for citizen developers to handle application development.

2. Customization and Flexibility: Ensure the citizen development tools you choose allows for sufficient customization to meet your specific business needs and can scale as your organization grows.

3. Integration Capabilities: Choose a platform that offers robust APIs and integrations with automation tools or services you already use, enabling seamless connectivity and data exchange.

4. Security and Compliance: Assess the platform's security measures and ensure it complies with relevant industry standards and regulations to protect your data and maintain compliance.

5. Support and Community: Reliable customer support and a strong user community are essential for getting help, finding best practices, and fostering collaboration among citizen developers.

By considering these factors, you can select a no-code platform that empowers citizen developers to build applications efficiently and effectively, accelerating your practice of citizen development.

Take the Code Out of Coding

Now that we've gone through the definition and alternatives of citizen development, let's talk about LoftOS. 

Buying a no-code solution beats building software from scratch every time. It saves time, resources, and allows your team to focus on solving business problems rather than getting bogged down in complex code.

At Innoloft, we believe in the power of no-code solutions to drive digital innovation. Our platform enables users to create any type of web application and launch 10x faster than traditional methods. 

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Article image Step By Step How to Build a Web App in 2025 (With Tools & Tips)

Best practices

Step By Step How to Build a Web App in 2025 (With Tools & Tips)

Building a web app used to mean hiring a full-stack team, writing thousands of lines of code, and waiting months to launch. Not anymore.Today, you can build a functional web app even if you have no coding skills. Whether you're a project manager, innovation lead, or community builder, modern tools let you go from idea to working prototype in weeks.In this guide, you’ll learn exactly how to build a web app, step-by-step. We’ll walk you through the planning, building, launching, and even the different approaches available in 2025.Let’s get started.Key TakeawaysA web app runs in a browser, is interactive, and doesn’t need downloading. Think Notion, Trello, or Google Docs.You don’t need to know how to code. With a no-code or a low-code platform or even AI app builders, anyone can create web apps in 2025.The process includes 12 key steps: from ideation and design to Database Management, testing, and deployment.You can choose between traditional coding, hiring a web developer, or using LoftOS, an easy-to-use platform for launching fast, secure, and scalable web applications.What Is a Web App?A web app is a software program that runs in your web browser and performs interactive functions, unlike static websites that only display information.Web apps can handle complex tasks like document editing (Google Docs), task management (Trello), or team collaboration (Notion).They're different from mobile apps, which require installation, and from websites, which are often read-only. To give you a better idea, most modern tools you use daily are technically web applications.The key advantage? You can access them anytime, from any device, without downloading anything.Step-by-Step Guide to Building a Web App in 2025Step 1: Define Your Web App IdeaStart by answering a simple question: what problem are you trying to solve? Good web app ideas solve real, everyday problems. Whether it’s a booking tool, e-learning Platform, or eCommerce Website, clarity now will save time later. Add key features you want your app to offer. Try to keep it specific, but flexible enough to evolve as you go.Step 2: Research Your Target AudienceWho are your users? What do they struggle with? Understanding their habits, preferences, and external factors helps shape your app’s features. Conduct short interviews, run surveys, or explore industry forums. This step is crucial for building something people will actually use and engage with long term.Step 3: Validate With a Simple PrototypeBefore building anything, test your concept. 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Article image 2025 Discourse Pricing: Plans, Is It Worth It & More

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2025 Discourse Pricing: Plans, Is It Worth It & More

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This can add up as your community grows.Advanced services — Things like staging sites, dedicated AWS hosting, subfolder support, and custom configuration are reserved for Enterprise plans and may involve custom quotes.Support tiers — Only higher tiers include priority email support. If onboarding or faster resolution times matter to you, be sure to ask if those services are bundled or billed hourly.Bottom line: None of these costs are hidden maliciously, but many important Discourse features are not priced upfront. Watch for Customization Limitations or delayed access to key tools unless you’re on a higher plan. To avoid surprises, ask the right questions early.Looking to launch something bigger than just a forum? Learn how to build an active online community in 2025Discourse Tool Pros & ConsNo platform is perfect.Here’s a straightforward look at where Discourse stands out and where it might not meet every need. 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Explore how to build a digital community without code or big budgets.Who is Discourse best for?Discourse fits best for communities that prioritize structured conversations, privacy control, and long-term moderation. It works well across different Community Sizes, especially when paired with developer support or internal technical capacity. Here are three types of users that typically benefit the most.Persona #1: The Forum-First Community BuilderDiscourse is a strong choice for community-led organizations or non-profits building a focused space for public discussion. If you're launching a discussion forum centered around support, advocacy, or shared interests, its structured layout, quoting features, and built-in moderation tools support healthy user engagement. Communities that grow slowly but steadily over time will appreciate how Discourse organizes topics and empowers trusted users to help manage the space.Persona #2: The Internal Knowledge Hub AdminOrganizations in consulting, finance, or operations use Discourse to run private communities where internal discussions, decisions, and documentation are centralized. Permissions and categories help define who can access what. With strong support for asynchronous conversation, Discourse allows teams to preserve long-form insights and collaborate efficiently without constant meetings. If you’re managing a remote team and need a reliable communication structure, this can be a practical fit.Persona #3: The Developer-Led Platform ManagerDiscourse appeals to organizations that want deep control over their tech stack and aren’t afraid to work with APIs or self-hosting setups. If you have access to technical resources and prefer customizing your platform with third-party tools or unofficial plugins, Discourse offers flexibility. However, this comes with Limited Customization out of the box, meaning visual and workflow customizations often require development work. For dev-led teams, the tradeoff is worth it.Discourse Tool Customer ReviewsHere’s what real users have said about their experience with Discourse — unedited and in their own words.Positives"It is an extensive database filled with valuable information. Discourse is user-friendly and facilitates open discussions in a forum-style format. It offers significant customization options, allowing the creation of various topics and categories, while also monitoring user engagement." — Q2 Review"Discourse is very easy to use and very user-friendly. One thing I like the most about it is the batches and awards that can be assigned to top contributors." — Q2 Review"We chose Discourse about five years ago because we wanted to create a place for an in-depth conversation about new research that was coming out in occupational therapy. And it has delivered! I am consistently amazed by the quality of conversation that the platform fosters."  — Q2 ReviewComplaints"One thing to be aware of with Discourse is that it gives a lot of flexibility, but we've had to leverage a developer to capitalize on creating our more advanced tools. Overall, we've been pleased with this tradeoff, though! And, luckily, Discourse really does provide amazing support for more complex projects."— Q2 Review"The UX is pretty basic. If you want some really unique experience or functionality you need to go custom, which can be a big project. There are limited out of the box plugins but I believe they are adding as they work on customizations so that makes integrations with your other systems more likely." — Q2 Review"It's not the most intuitive tool to use. While tagging and searching usually get me to where I want to go, there seems to always be duplicate information and no way to determine which is the 'newest' or 'validated' answers." — Q2 ReviewAlternative to Discourse: LoftOSSometimes, teams outgrow the limitations of a forum. If you’re exploring Discourse alternatives and want a community platform that goes beyond discussion threads, LoftOS offers the kind of flexibility that supports engagement, structure, and real growth, without forcing you to patch together plugins or reinvent workflows.And yes, with full control starting well below what some platforms charge just to host a forum, LoftOS brings that flexibility within reach.Flexible DatabasesLoftOS gives you the tools to structure all kinds of platform content — whether it’s a member directory, a partner offers board, or an internal knowledge base. Everything can be shaped to match your exact use case, without needing custom development or third-party add-ons.Built-in Matchmaking and Event FlowsBeyond just posts and replies, LoftOS supports dynamic connection features. You can organize speed networking, facilitate 1-1 matchings, and host ticketed events — all from one central place. It’s all built into the core product.Programs for Learning, Onboarding, and MoreWhile not a full LMS, the Programs feature in LoftOS allows you to design structured learning tracks, onboarding journeys, assessments, or even innovation programs. You define the steps. The platform takes care of the flow.If you're curious how structured flows like these work inside LoftOS, this breakdown of features goes into more depth. And if you want a general look at what’s under the hood, the product overview lays it all out clearly.Does Discourse pricing fit your budget?If your needs are tightly scoped and your main goal is to host focused, forum-style discussions,  then Discourse might be exactly what you’re looking for.But if you're planning to run events, structure learning programs, guide member journeys, or simply need a bit more flexibility from day one, it’s worth considering what else is out there.Especially if you want to understand what’s possible beyond threaded conversations. Our product features page can help paint that picture.

Best Web Portal Tools & Software

Best practices

8 Best Web Portal Tools & Software: 2025 Top Platforms Reviewed

Choosing the right web portal software often feels like walking through a maze. There are dozens of tools, each promising to simplify your operations, improve client communication, and centralize information. But which one is truly built for your specific needs? In this guide, we directly answer what most businesses search for: which are the best web portal software options in 2025, who are they best for, and what makes each one stand out.We’ve reviewed the top platforms based on real-world use cases like resource hubs, client onboarding flows, document editors, and internal team collaboration. Whether you're a service-based business, a public institution, or a business owner managing multiple internal users, this list will help you confidently move forward.Let’s break it down.1. Innoloft: Best Web Portal Software for Flexible, Multi-Stakeholder CollaborationInnoloft offers a practical web portal software solution built for organizations that manage diverse stakeholders and need reliable, adaptable tools without heavy IT involvement. Unlike many tools that focus on simple customer service or ticketing, LoftOS helps organizations create complete digital spaces for members, partners, internal teams, and external users—all managed in one place.LoftOS allows admins to create dedicated resource hubs, structure onboarding flows, manage registrations, organize content pages, and coordinate events or matchmaking sessions—all from an intuitive interface. With no coding knowledge required, organizations can launch fully functional platforms that support both day-to-day operations and long-term stakeholder engagement.Key FeaturesCustom Modules for Every Need: Admins can build modules tailored to their organizational workflows—from member directories and partner showcases to training content or application processes. The flexible building blocks allow users to configure layouts, fields, and categories to match their operational needs.Multi-Level User Roles: Assign clear permissions and user roles across internal teams, external partners, and public visitors. Whether managing internal users or business owners, LoftOS ensures everyone sees the right content and has the right level of access.Centralized Event and Community Management: LoftOS integrates event organization, group collaboration, and community spaces directly into the portal—eliminating the need for multiple disconnected tools. This creates a convenient space for users to engage, network, and access relevant resources.PricingLoftOS keeps costs transparent, the tiers below make any pricing comparison straight-forward while letting you scale and refine your platform experience at your own pace:LoftOS Free – 5 users, explore features, zero risk.Starter $29/mo – 25 users, email support, ticket & email helpdesk.Team $349/mo – 250 users, CSM‑led onboarding, custom domain.Professional $829/mo – 1,000 users, analytics, exports, e‑commerce roles.Enterprise $1949/mo – 5,000 users, full white‑label, on‑site success services.Where Innoloft ShinesFast Implementation: Organizations can launch a fully configured platform in days, not months.Simple Administration: Non-technical staff manage content updates, member onboarding, and new modules directly.Dedicated Support: Every customer is guided by a personal Success Manager to ensure platform success.Where Innoloft Falls ShortExtensive Customization Options: The wide range of configuration possibilities may feel overwhelming at first, but it allows organizations to fine-tune the platform to perfectly match their specific needs.Limited Third-Party Integrations: Out-of-the-box integrations are available as yet but not as extensive as some developer-oriented platforms.Mobile App Setup Requires Consultation: LoftOS provides a white-label mobile app, but setup involves working with our team rather than an instant self-service option.Customer Reviews“The flexibility and adaptability of the platform. The quick response rate of our CSM [sensitive content hidden]. The fact that we can build our own modules and programmes and now even our own category trees. ” - Capterra Review“I love the possibility of easy customization and openness of features to adapt to your dedicated use case. The company cares about its customers and listen to their new ideas or requirements to implement in the future. If there is any bug, the team is fast to repair it. ” - Capterra ReviewWho Innoloft Is Best ForMember Organizations: Associations, clusters, chambers, or incubators managing multiple programs and stakeholders.2. Happeo – Best for Google Workspace Teams That Need a Social IntranetHappeo is a web portal software designed for companies that rely on Google Workspace and want to enhance internal communication without adding IT complexity. With built-in newsfeeds, project spaces, and content search, it creates a connected digital workplace that teams enjoy using. The platform is best for organizations focused on internal knowledge sharing and engagement. While it offers strong collaboration features, it's more limited for external-facing use cases or advanced customization.Key FeaturesGoogle Workspace & Slack Integration: Full access to Docs, Drive, Gmail, and Slack Search inside one central portal.Social Channels & Newsfeeds: Helps teams share updates, comment, and engage without needing third-party tools.Universal & Federated Search: One-click access to files, conversations, and external sources like Confluence or Zendesk.PricingHappeo doesn’t display public pricing on its website, and instead requires companies to request a quote. That said, it offers three main plans—Starter (for under 100 users), Growth, and Enterprise. Pricing likely scales based on feature needs, with higher tiers unlocking advanced analytics, lifecycle management, and API access. Pricing is quote-based, but tiers unlock features like advanced analytics, API access, lifecycle management, and federated search.Where Happeo ShinesFast setup for Google-centric teamsModern, engaging intranet experienceStrong internal communication toolsWhere Happeo Falls ShortHeavily dependent on Google ecosystemLimited external-facing portal capabilitiesCustomization options remain basic for advanced use casesCustomer Reviews“Very useful, great looking and inexpensive. I definitely recommend it to any company (and especially to those using GSuite already).” — Captera Review“The implementation was simple. Happeo support is very good and we have a good picture of their roadmap with future new functionalities.” — Captera ReviewWho Happeo Is Best ForMid-sized companies using Google Workspace that need an internal social portal for communication, resource access, and team engagement.3. Igloo Software – Best for Organizations Needing Structured Workflows and Controlled AccessIgloo Software helps mid-size to enterprise teams create structured client portals, intranets, and knowledge hubs. Its modular architecture supports clear governance and process flows, especially for organizations managing a mix of internal users and external partners. With integrations into tools like Slack and Microsoft 365, Igloo is a strong choice for companies that prioritize structured content, workflows, and permissions over visual flair or rapid self-service setup. It balances control with flexibility, though it may need IT support during onboarding.Key FeaturesSpaces & Modular Content Pages: Create clearly defined knowledge hubs and department areas.Workflow Automation: Supports request approvals, feedback loops, and operational communications.Enterprise Integrations: Connects with HRIS systems, SharePoint, Slack, Google Workspace, and more.PricingIgloo Software also follows a quote-based model and doesn’t show pricing directly on its site. Its plans—Essential, Premium, and Elite—are tailored to team size and required functionality.Premium and Elite tiers come with additional support features like dedicated account managers, AI-powered search, and white-labeled mobile apps. All pricing is quote-based. Higher tiers include AI search, white-labeled mobile apps, and a dedicated account manager for enterprise clients.Where Igloo ShinesStrong structure and workflow managementGranular permissions and governanceFlexible internal and external user supportWhere Igloo Falls ShortInitial setup often needs IT involvementLess modern UI than newer competitorsCustomization beyond templates may require dev helpCustomer Reviews“The ease of use helps to win buy in from your users. Of our company is up and running with uploads, postings, blogs etc.” — Captera Review“It is very very responsive to all kind of devices. Tha best option to us in the markets.” — Captera ReviewWho Igloo Software Is Best ForMidsize to enterprise organizations that need a highly structured web portal software with process governance, enterprise integrations, and support for both internal and external collaboration.4. Jostle – Best for Culture-Driven Companies Seeking Internal EngagementJostle is a web portal software built around people, not processes. Designed for internal teams, it offers visual "Core" pages, an active newsfeed, and employee shoutouts to boost morale and connection. Its user-friendly design and mobile-first interface make it ideal for companies focused on culture and communication. Unlike workflow-heavy platforms, Jostle favors simplicity, social connection, and ease-of-use for busy teams who want to stay informed and engaged.Key FeaturesCore Page Interface: A centralized hub showing announcements, apps, and navigation widgets.Social Newsfeed: Encourages team-wide updates, feedback, and real-time comments.People Directory: Searchable staff profiles, org charts, and team views.PricingJostle uses a per-user, per-month pricing model that adjusts based on company size. For example, for 1 user it starts at $75/month, while a 50-user setup brings costs closer to $5–12/month per user depending on tier. Pricing is fully transparent on their site with no setup fees.Where Jostle ShinesGreat for boosting morale and recognitionClean interface with minimal training neededIdeal for small to mid-sized teams looking to unify communicationsWhere Jostle Falls ShortNot intended for external client or stakeholder portalsLacks advanced content management or automation workflowsAnalytics are focused more on engagement than usage or process KPIsCustomer Reviews“Jostle has been a game-changer for our internal communications. Easy to use, great support and fantastic product.” — Captera Review“They were amazing as you can tell how invested they are with all of this training, and ensuring that our employees are utilizing the Jostle platform to its fullest potential.” — Captera ReviewWho Jostle Is Best ForSmall to mid-sized companies (50–500 employees) looking to strengthen internal communication, foster culture, and centralize people-first updates in a low-complexity way.5. Liferay – Best for Enterprises Needing Fully Custom, Developer-Led Portal SolutionsLiferay is an enterprise-ready web portal software designed for digital experiences that require full backend control, scalability, and customization. Built with a modular architecture and extensive APIs, it supports everything from customer portals to partner networks, intranets, and self-service apps. If you have in-house development resources and need to centralize content, permissions, and operations across multiple languages and user types, Liferay delivers unparalleled depth.Key FeaturesDeveloper-First Framework: Supports REST APIs, microservices, and modular app building.Multilingual & Multi-Site Capabilities: Manage global portals with granular user control.Permissions Engine: Role-based access, segmenting users by teams, geography, or need.PricingLiferay doesn’t display pricing online. Prospective customers are required to request a quote, followed by consultation with a sales engineer. This makes sense given its enterprise complexity and highly customized deployment options.Where Liferay ShinesHighly customizable for unique technical requirementsDesigned for public, partner, and internal portals alikeIdeal for companies with large teams and multi-language demandsWhere Liferay Falls ShortRequires dev resources and technical onboardingComplexity may slow down time-to-launchUser interface may feel developer-centric, not intuitiveCustomer Reviews“Liferay helps to create websites easily. And also it comes with out of box portlets like sign in, calendar, chat, notifications which helps us to develop a quality application easily.” — Captera Review“This platform is the perfect solution when you need a responsive mobile design of your website or an app with the same contents.” — Captera ReviewWho Liferay Is Best ForLarge enterprises, service platforms, or dev-led teams needing deeply customized multi-site, multi-user environments—especially when self-hosting or advanced role control is required.6. Clinked – Best for Agencies and Client-Centric TeamsClinked is a secure client portal platform purpose-built for external collaboration. It combines white-label customization, document control, and secure communication in one place.Organizations use Clinked to build branded workspaces for clients, partners, or stakeholders—making it easier to share files, track feedback, and manage tasks across multiple accounts. Its strength lies in how seamlessly it balances professional branding with strict data compliance, like SAS70, PCI and GDPR.Key FeaturesSecure Document Sharing: Centralized storage with version control and instant file preview.Client Workspaces: Permission-based spaces segmented by group or client.White-Label Tools: Add your logo, use your domain, and customize emails.Calendar & Task Tools: Built-in scheduling and project management.Compliance Ready: Certified for top global standards.PricingClinked publishes transparent pricing across four tiers:Lite: $95/month for up to 100 members, best for small teams.Standard: $239/month with real-time chat, audit trails, and 1TB storage.Premium: $479/month adds document watermarking, 250 users, and custom email notifications.Enterprise: Requires quote—adds SSO, white-label mobile apps, and 5TB+ storage.Annual plans offer discounts. All tiers include unlimited guest access.Where Clinked ShinesGreat UX for client-facing use casesStrong document security & complianceFully brandable portal environmentTask and calendar tools built-inScales from small teams to large organizationsWhere Clinked Falls ShortNo deep content management or CMS-like featuresLimited integrations with third-party apps or CRMsAnalytics are basicMobile app lacks advanced functionalityNot optimized for purely internal useCustomer Reviews“This portal has provided our client a safe and secure way to submit documentation to our company. It has terrific flexibility and is very user friendly.” – Capterra Reviews“But where it stands out from similar products is that the workplaces are brandable per customer. We got some excellent good compliments from some of our customers.” – Capterra ReviewsWho Clinked Is Best ForAgencies, consultants, and service providers who need a secure portal for file sharing, client communication, and project tracking that reflects their brand.7. Zoho Creator – Best for Building Custom Portals with Logic and Data WorkflowsZoho Creator is a no-code  low-code app builder that lets you build custom web portals from scratch. Designed for flexibility, it enables teams to create role-specific access, multi-step workflows, and dynamic forms. You can deploy to web or mobile, connect to external APIs, and even design dashboards to visualize data. Though it lacks the simplicity of traditional web portal software, it offers more room to grow for those willing to invest a bit more time.Key FeaturesDrag-and-Drop App Builder: Create forms, pages, workflows with zero coding.Role-Based Portals: Assign permissions and views per user type.Data Connections: Integrate with Zoho apps, REST APIs, and import/export data.Dashboards & Reports: Build performance views using visual widgets.Logic & Automation Tools: Handle form validations, triggers, emails, and custom logic.PricingZoho Creator offers clear pricing by user/month billed annually:Standard: $8/user/monthProfessional: $20/user/monthEnterprise: $25/user/monthFlex Plan: Requires quote, includes custom limits and tailored supportA 15-day free trial is available. Some features (e.g., custom domains, SSO) are add-ons.Where Zoho Creator ShinesHighly customizable and logic-friendlyGreat value for teams wanting app-level controlIntegrates easily with Zoho ecosystem and APIsMobile and web-ready deploymentsSuitable for both internal and external stakeholdersWhere Zoho Creator Falls ShortUI can feel clunky compared to dedicated portal toolsLearning curve if logic gets complexAdd-ons can increase cost quicklyNot built as a plug-and-play portal out of the boxPerformance may dip with large datasetsCustomer Reviews“Powerful automation with easy workflow management and Clouds integration that makes it easy to collect and analyze data with effective collaboration to develop quality app faster.” – Capterra Reviews“Undoubtedly, Zoho Creator is a very useful tool to make an excellent application. I like to use it as it has the entire necessary feature in it which is essential for creating an application.’ – Capterra ReviewsWho Zoho Creator Is Best ForTeams that want to create form-driven, workflow-rich portals for internal tools, dashboards, or client intake—with control over logic, permissions, and automation without writing full code.8. SuiteDash – Best for Service-Based Businesses That Need It AllSuiteDash is an all-in-one client portal software built for small and mid-sized service businesses. Instead of integrating six tools, it combines CRM, invoicing, document sharing, task management, and onboarding into a single, branded experience.With fully white-labeled portals, you can control the visual look—from login screen to custom mobile app. Teams use it to automate intake, streamline client communications, and manage back-office workflows—all without jumping between platforms.If you're looking for a secure client dashboard that also handles billing, projects, and CRM data, SuiteDash simplifies it under one roof.Key FeaturesBranded Portals: Change logos, domains, emails, and mobile apps.CRM & Pipelines: Intake leads and build custom sales workflows.Tasks & Project Tracking: Assign, schedule, and monitor deliverables.File Sharing & E-signatures: Send files, request approvals, and add watermarks.Client Billing: Create invoices, subscriptions, and accept payments.PricingSuiteDash lists clear, flat-rate pricing tiers:Start: $19/month – Includes unlimited contacts and portals.Thrive: $49/month – Adds deal stages, custom menus, and live chat.Pinnacle: $99/month – Includes automation toolkit, LMS, and 2TB storage.There’s no per-user pricing—every plan includes unlimited clients and staff. A 14-day free trial is available.Where SuiteDash ShinesUnifies multiple business tools in one placeAffordable pricing with high feature depthStrong white-labeling capabilitiesGreat for freelancers and agenciesHandles CRM, onboarding, and billing togetherWhere SuiteDash Falls ShortInterface feels dated compared to modern SaaSTakes time to set up if you're non-technicalLess flexible on layout/design structureNo real-time collaboration featuresBetter for small to mid-sized orgs, not large teamsCustomer Reviews“Its a great platform, stable and reliable performance while having all the marketing and sales features to retain and convert customers.” — Capterra Review“Their customer support team is EXCELLENT, as they want to help, want to improve their software, and are truly looking to build something we as users Want to use.” — Capterra ReviewWho SuiteDash Is Best ForSolo service providers, consultants, and small teams who want one system to manage client relationships, documents, payments, and onboarding—without breaking the bank or juggling five tools.How to Choose a Web Portal SoftwareChoosing a web portal software can feel overwhelming, but focusing on a few essential factors makes the process clear. Here are three key aspects to evaluate before you decide.Feature #1: Customization FlexibilityYour portal needs to fit your organization’s specific processes. Look for a system that offers fully adaptable modules—whether you’re building a resource hub, organizing onboarding flows, or setting up directories for internal teams.Some tools limit you to predefined templates. Others, allow you to configure layouts, fields, and categories to match your workflows exactly. This level of control lays a strong foundation for your entire community.If you're curious how your portal setup impacts long-term success, check out why your portal’s foundation defines long-term community success.Feature #2: User Management & RolesManaging multiple stakeholders means controlling who can access what. Your web portal software should offer granular user roles so that business owners, internal users, partners, or public visitors each see only what matters to them.With LoftOS, assigning role-based access across departments, member groups, and external partners is straightforward. This ensures a focused experience for every user. Want to see how top-performing communities structure user access? Take a look at which metrics matter most for growing engagement.Feature #3: Scalability for Growing NeedsAs your organization grows, so will your platform needs. Ensure your portal can handle increasing storage space, more complex business processes, and expanding programs without forcing a full rebuild later.LoftOS supports scaling up seamlessly. Whether you're adding new partner programs, expanding your resource hub, or managing larger onboarding info pipelines, the platform adjusts without needing technical overhauls.Curious how others successfully expand? See how successful communities grow over time.Build Your Custom Web Portal with LoftOS TodayBy now, you probably see it: there's a different way to build portals.One where you stay in control, adapt as your needs grow, and skip the usual IT headaches. If you're curious to see how others are already simplifying complexity, take a closer look at how LoftOS makes it possible.

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