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Customer Community Software

Turn support tickets into success stories. Build a thriving customer community that sells itself.

LoftOS is used as a Customer Community Software

Support tickets down, customer loyalty up.

RECLAIM

countless hours with a customer community platform that slashes support tickets.

BOOST

revenue effortlessly using customer success software to uncover upselling goldmines.

IGNITE

engagement as customers become experts, powered by your client portal software.

AUTOMATE

tedious tasks, letting your customer success tools handle the heavy lifting.


Is manual onboarding your hidden time thief?

Turn tedious onboarding from a time-sink into a growth driver. Watch customers become experts on autopilot.

Screenshot of LoftOS customizable onboarding system a must-have for customer community platform

Self-serve success

Craft tailored digital tutorials that guide users through your community, freeing your team to focus on high-impact tasks.

Progress at a glance

Track your customer progress through onboarding journeys, identifying where they excel or struggle to provide timely, targeted support.

Onboarding, supercharged

Build interactive, multimedia courses that turn complex processes into engaging learning experiences, boosting user adoption and satisfaction.

Support tickets eating your day?

Empower users with a customer community platform that answers before they ask.

Screenshot of pages, attributes, pipelines showcasing the flexibility you can have with a dedicated customer community platform

Smart forms, smarter insights

Deploy customizable forms across a customer community platform that captures vital information and slashes repetitive queries.

Automated query funnels

Channel questions through intuitive pipelines in your new customer success software, routing issues to the right resource or team member instantly.

Self-service central

Build a dynamic knowledge base using built-in forms and create a client portal software that empowers customers to find answers independently.

Support streamlined

Visualize and optimize your support process with Kanban-style pipelines, turning your customer success tools into a ticket-busting powerhouse.

Are you missing revenue opportunities?

Your new customer success software does the detective work. Turn user behavior into upsell insights and learn what your users truly need.

screenshot of analytics features to keep track of your customer success platform goals

Behavior insights unlocked

Leverage customer success tools with powerful analytics to track user behavior, revealing untapped upsell opportunities hiding in plain sight.

Segment and conquer

Group users based on behavior patterns, tailor upsell strategies for maximum impact and relevance.

Opportunity heatmap

Visualize user engagement hotspots within your client portal software, pinpointing exactly where and when to introduce perfectly timed upsell offers.

Manual processes eating your productivity?

Transform repetitive tasks into automated workflows. Focus on strategy while your customer success platform handles the rest.

Screenshot of Webhooks to interconnect your existing tools with your customer success platform

Smart connections

Empower your customer community platform to communicate instantly with other tools, automating data transfer and eliminating manual input.

Seamless syncing

Set up real-time data synchronization between your customer success software and other business tools, ensuring everyone works with the latest information.

Automated actions

Create custom triggers in a client portal software that automates responses to user actions, from welcome emails to risk alerts, freeing your team to focus on strategy.

Unified tools

Seamlessly connect your customer success platform with your existing tech stack, creating a cohesive ecosystem that works in perfect harmony.

What are you waiting for? Start building your customer community platform

Leverage the advantages of our no-code platform

  • Be your own developer
  • Fast-track your digitalization journey
  • Cut software development cost by 80% with no-code flexibility